Terms & Conditions —
an999 Online Casino Bangladesh
These Terms & Conditions govern your access to and use of the an999 platform, including all casino games, sports betting, promotions, and account services. Please read them carefully before registering or placing any wagers. By creating an account on an999, you confirm that you have read, understood, and agreed to these terms in full.
Key Principles of These Terms
A summary of the most important principles that govern your relationship with an999 as a registered player.
18+ Age Requirement
Access to an999 is strictly restricted to individuals aged 18 years and above. Age verification is conducted at registration. Any account found to belong to an underage user will be immediately suspended and all funds returned.
One Account Per Player
Each individual may hold only one registered account on an999. Duplicate accounts, shared accounts, or accounts created on behalf of another person are strictly prohibited and will result in suspension of all associated accounts.
Fair Transaction Rules
All deposits and withdrawals are processed in Bangladeshi Taka (BDT). an999 charges no platform fees on standard transactions. Minimum deposit is ৳100. Withdrawals are returned to the same payment method used for the deposit and processed within 24 hours.
Bonus Conditions Apply
All bonuses and promotions offered by an999 are subject to wagering requirements and eligibility criteria. Bonus terms are published clearly alongside each offer. Attempting to abuse or circumvent bonus conditions will result in forfeiture of the bonus and may lead to account suspension.
Account Security Responsibility
Players are solely responsible for maintaining the confidentiality of their login credentials. an999 will never ask for your password. Any activity conducted through your account is your responsibility. Report suspected unauthorised access to [email protected] immediately.
Terms Subject to Change
an999 reserves the right to update these Terms & Conditions at any time. Players will be notified of material changes via their registered contact. Continued use of the platform after notification constitutes acceptance of the revised terms.
1. General Terms
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and an999 ("the Platform", "we", "us", "our") governing your access to and use of the an999 website located at an999.vip, including all associated services, games, wagering facilities, promotional materials, and customer support channels.
By accessing the an999 platform, completing the registration process, or placing any wager, you confirm that you have read these Terms in full, that you understand them, and that you unconditionally agree to be bound by them. If you do not agree with any part of these Terms, you must not access or use the an999 platform.
1.1 Applicability
These Terms apply to all users of the an999 platform regardless of how they access it — whether via desktop browser, mobile browser, or any other interface. These Terms should be read alongside our Privacy Policy and Responsible Gaming policy, each of which forms part of the overall agreement between you and an999.
1.2 Language
These Terms are published in English. In the event of any ambiguity or dispute regarding interpretation, the English-language version shall prevail. an999 operates as an English-language platform targeting the Bangladesh market, and all official communications will be conducted in English.
1.3 Governing Principles
an999 is operated as a safe and reliable online gaming platform. The platform does not make specific claims regarding licensing from any particular regulatory authority. Players are responsible for ensuring that online gambling is permitted under the laws applicable to their location. By using an999, you warrant that your use of the platform is lawful in your jurisdiction.
Important Notice
These Terms were last updated on 1 January 2026. an999 reserves the right to amend these Terms at any time. The most current version will always be available at an999.vip/terms-conditions. Material changes will be communicated to registered players via their registered contact details.
2. Account Registration
To access the full range of services on an999 — including depositing funds, placing wagers, and claiming bonuses — you must register a player account. Registration is free and open to eligible individuals who meet all criteria set out in these Terms.
2.1 Eligibility Requirements
To register and maintain an account on an999, you must satisfy all of the following conditions at the time of registration and on an ongoing basis throughout your use of the platform:
- You are at least 18 years of age.
- You are a natural person (corporate or institutional accounts are not permitted).
- You do not already hold an active or previously suspended an999 account.
- You are accessing an999 for personal entertainment purposes only, and not on behalf of any third party.
- You are not a current employee, contractor, or close family member of an employee of an999 or any of its affiliated service providers.
- You are not located in a jurisdiction where online gambling is explicitly prohibited.
2.2 Registration Process
During registration, you will be asked to provide accurate and complete personal information including your full legal name, date of birth, residential address, and contact details. You warrant that all information provided during registration is truthful, accurate, current, and complete. Providing false, misleading, or incomplete information is a material breach of these Terms and may result in immediate account suspension without refund of any promotional balance.
2.3 Account Verification (KYC)
an999 operates a Know Your Customer ("KYC") verification process to confirm the identity of registered players. You may be required to submit supporting documents — including a government-issued photo identification and proof of address — at the time of registration or at any point thereafter, particularly before processing your first withdrawal. Failure to complete KYC verification within a reasonable timeframe may result in temporary restriction of your account's withdrawal functionality.
2.4 Username and Password
Upon registration, you will create a unique username and password for your an999 account. You are solely responsible for maintaining the confidentiality of these credentials. an999 staff will never ask you for your password under any circumstances. You must notify [email protected] immediately if you suspect that your account credentials have been compromised.
2.5 Single Account Policy
Each individual may hold only one registered account on an999. If an999 identifies that a player holds more than one account — whether under the same or different details — an999 reserves the right to suspend all associated accounts, void any outstanding bonuses, and withhold any winnings derived from suspected multi-account activity pending investigation.
3. Age Restriction
an999 operates a strict 18+ policy. Access to the platform, including browsing of real-money game content, is permitted only to individuals who are 18 years of age or older. This policy is non-negotiable and is enforced rigorously at every stage of the player journey.
3.1 Age Verification
an999 reserves the right to request age-verification documentation from any player at any time. If a player fails to provide satisfactory proof of age within a reasonable period, an999 will suspend the account and withhold access to any funds until verification is completed. Where it is determined that a player was under the age of 18 at the time of registration, the account will be permanently closed, all deposits returned, and any winnings accrued during the period of underage use will be forfeited.
3.2 Parental Controls
an999 strongly encourages parents and guardians to make use of parental control software to prevent minors from accessing online gambling platforms. If you are aware of or suspect that a minor has accessed an999 using your account or otherwise, please contact [email protected] immediately so that appropriate action can be taken.
3.3 Responsibility of the Account Holder
The registered account holder is responsible for ensuring that no person under the age of 18 accesses their an999 account or uses their registered device to access the platform. You must log out of your account when not in use, particularly on shared or family devices, and must not share your login credentials with any third party, including family members.
18+ Strictly Enforced
an999 takes underage gambling extremely seriously. Age verification checks are conducted at registration and may be repeated at any time during the account lifecycle. Any attempt to circumvent age verification will result in permanent account closure.
Protecting Young People
If you believe a minor has accessed gambling content via an999, contact our support team immediately at [email protected]. We will act swiftly to investigate and take all appropriate protective measures.
4. Deposits & Withdrawals
an999 supports a range of Bangladeshi payment methods designed to make depositing and withdrawing funds as fast and convenient as possible for players across Bangladesh. All transactions on an999 are denominated in Bangladeshi Taka (BDT).
4.1 Accepted Payment Methods
an999 currently accepts the following payment methods for deposits and withdrawals:
- Mobile Financial Services: bKash, Nagad, Rocket, Upay, SureCash
- Bank Transfers: Dutch-Bangla Bank
- International Cards: Visa, Mastercard (where available)
an999 reserves the right to add or remove supported payment methods at any time. Players will be notified of any changes to the available payment methods via the platform's payment page and, where material, via direct communication.
4.2 Deposits
The minimum deposit amount on an999 is ৳100. There is no maximum deposit limit set at the platform level, although individual payment providers may impose their own transaction limits. an999 does not charge any fees on deposits — the full amount sent by the player will be credited to the player's account balance. Deposits are credited to the player's account within 60 seconds of successful payment confirmation from the payment provider.
4.3 Withdrawals
Players may request a withdrawal of their available balance at any time, subject to the following conditions:
- The player's account must be fully KYC-verified before the first withdrawal is processed.
- Withdrawals will be returned to the same payment method used for the most recent deposit, in accordance with anti-money-laundering policy.
- The minimum withdrawal amount is ৳200.
- Withdrawal requests are processed within 24 hours during normal operating conditions. Processing times may be extended during peak periods or where additional verification is required.
- an999 does not charge platform fees on standard withdrawals. Third-party payment provider fees, if any, are outside the control of an999.
4.4 Anti-Money Laundering
an999 is committed to the prevention of money laundering and the financing of unlawful activities. The platform reserves the right to request source-of-funds documentation from any player, particularly where transaction volumes or patterns are atypical. an999 will cooperate fully with any lawful investigation by competent authorities. Any player found to be using the an999 platform for money laundering or financial crime will have their account permanently closed and all associated funds frozen pending referral to relevant authorities.
4.5 Currency
All player balances, wagers, winnings, bonuses, and transaction records on an999 are denominated in Bangladeshi Taka (BDT). Players are not required to perform any currency conversion and there are no foreign exchange fees applied to standard BDT transactions on the platform.
5. Bonuses & Promotions
an999 offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the general terms set out below, as well as any specific terms and conditions published alongside the relevant promotion. In the event of a conflict between general bonus terms and promotion-specific terms, the promotion-specific terms shall prevail.
5.1 Welcome Bonus
New players who complete registration and make their first qualifying deposit on an999 may be eligible for a welcome bonus. The specific bonus amount, minimum qualifying deposit, and wagering requirements applicable to the welcome bonus are published on the promotions page of the an999 platform and are subject to change at an999's discretion. Players must opt in to the welcome bonus at the time of their first deposit — bonuses cannot be applied retrospectively.
5.2 Wagering Requirements
All bonuses issued by an999 are subject to wagering requirements before the bonus balance or any winnings derived from bonus funds may be withdrawn. Wagering requirements are expressed as a multiplier (e.g., 30x) applied to the bonus amount. For example, a ৳1,000 bonus with a 30x wagering requirement requires ৳30,000 in qualifying wagers before withdrawal is permitted. Specific wagering requirements applicable to each promotion are published with that promotion.
5.3 Bonus Eligibility and Restrictions
- Bonuses are available to one account per household, device, and payment method.
- Bonuses may not be transferred between accounts or converted to cash before wagering requirements are met.
- an999 reserves the right to withdraw a bonus offer at any time before it is claimed.
- Bonuses may have an expiry period, after which unclaimed or unwagered bonus balances will be removed from the player's account.
- Players found to be abusing the bonus system — including through multi-accounting, arbitrage wagering, or collusion — will have their bonuses forfeited and their accounts reviewed for suspension.
5.4 Seasonal and Ongoing Promotions
an999 may offer seasonal promotions tied to events including Bangladesh Premier League cricket, IPL, T20 World Cup, Eid, Pohela Boishakh, and other occasions relevant to the Bangladesh market. These promotions will each carry their own specific terms and conditions, which will be published on the an999 promotions page at the time the offer is made available. Players are encouraged to review promotion-specific terms before opting in.
6. User Obligations
By using the an999 platform, you agree to conduct yourself in accordance with the following obligations at all times. These obligations are designed to ensure a safe, fair, and enjoyable environment for all an999 players.
6.1 Accurate Information
You agree to provide accurate, truthful, and complete information at all times — at registration, during KYC verification, and in any communication with the an999 support team. You must notify an999 promptly of any changes to your registered contact details, residential address, or payment method information.
6.2 Personal Use Only
Your an999 account is for your personal use only. You may not allow any other person to access your account, place wagers on your behalf, or conduct any transaction using your account credentials. Accounts used by or on behalf of third parties will be suspended.
6.3 Prohibited Activities
The following activities are strictly prohibited on the an999 platform and will result in immediate account suspension and potential legal action:
- Registering more than one account or using another person's account.
- Using automated software, bots, scripts, or any artificial means to interact with the platform or its games.
- Attempting to exploit software bugs, game errors, or technical vulnerabilities for financial gain.
- Engaging in collusion with other players to gain an unfair advantage in any game.
- Using the platform for any money laundering, fraud, or other unlawful financial activity.
- Providing false identification documents or misrepresenting your identity or age.
- Engaging in abusive, threatening, or harassing behaviour toward an999 staff or other players.
- Attempting to gain unauthorised access to the an999 platform, its servers, or any other player's account.
6.4 Technical Compliance
You agree not to attempt to interfere with the technical operation of the an999 platform in any way, including through the introduction of malicious code, denial-of-service attacks, or any other method of technical disruption. an999 reserves the right to report any such activity to relevant law enforcement authorities.
7. Account Suspension & Closure
an999 reserves the right to suspend, restrict, or permanently close any player account at its discretion. The following sets out the circumstances under which such action may be taken and the process that applies.
7.1 Grounds for Suspension or Closure
an999 may suspend or close a player's account without prior notice in any of the following circumstances:
- Breach of any provision of these Terms & Conditions.
- Provision of false, inaccurate, or misleading registration or verification information.
- Suspected or confirmed underage gambling.
- Suspected or confirmed money laundering, fraud, or other financial crime.
- Multi-accounting or suspected collusion.
- Failure to complete KYC verification within a reasonable period.
- Abusive behaviour toward platform staff or other users.
- At the player's own request (voluntary closure or self-exclusion).
7.2 Effect of Closure
Upon closure of an account for a breach of these Terms, an999 reserves the right to void any outstanding bonus balances and to withhold any winnings derived from activity in breach of these Terms pending investigation. Where an account is closed due to a verified Terms breach, an999 will return any unencumbered real-money balance to the player's registered payment method, less any amounts attributable to fraudulent or prohibited activity.
7.3 Voluntary Account Closure
Players who wish to voluntarily close their an999 account may do so by contacting [email protected]. Voluntary closure requests will be processed within 5 business days. Any available real-money balance at the time of closure will be returned to the player's registered payment method after applicable verification checks are completed.
Contact Support
For any account-related queries, including voluntary closure requests or disputes regarding account suspension, contact the an999 support team at [email protected]. Our team is available 24/7.
Self-Exclusion Available
If you feel that gambling is becoming a problem, an999 offers self-exclusion tools that allow you to voluntarily restrict your own access to the platform for a defined period. Visit our Responsible Gaming page to learn more.
8. Responsible Gaming
an999 is committed to promoting responsible gambling practices and ensuring that the platform remains a source of safe entertainment for all registered players. The following provisions form part of these Terms and reflect an999's obligations and your rights as a player with respect to responsible gaming.
8.1 Player Protection Tools
an999 provides the following responsible gaming tools, all of which are accessible directly from the player account dashboard:
- Deposit Limits: Players may set daily, weekly, or monthly limits on the amount they deposit into their an999 account. Limits take effect immediately when reduced and after a 24-hour cooling period when increased.
- Session Time Reminders: Players may configure notifications that alert them when they have been actively logged in for a set duration.
- Cooling-Off Period: Players may request a temporary suspension of their account for a period of between 24 hours and 30 days. During this period, login will be prevented and no marketing communications will be sent.
- Self-Exclusion: Players who require a longer break from gambling may request full self-exclusion. Self-exclusion prevents all access to the an999 platform for the elected period and may be set for periods of 6 months, 1 year, 2 years, or permanently.
8.2 18+ Compliance Obligation
As set out in Section 3 of these Terms, an999 is a platform for adults aged 18 and above. The 18+ restriction is enforced through age verification at registration and ongoing KYC processes. Players must not allow minors to access their accounts or devices used to access an999. Breach of this obligation constitutes a serious violation of these Terms.
8.3 Problem Gambling
Gambling should always be treated as entertainment with a defined, affordable budget — not as a means of generating income or recovering financial losses. If you feel that your gambling behaviour is becoming problematic, an999 strongly encourages you to make use of the responsible gaming tools available on the platform and to seek professional support. You may also contact the an999 support team directly at [email protected] to discuss your options, including self-exclusion.
8.4 Full Responsible Gaming Policy
For a comprehensive overview of an999's responsible gaming programme, tools, and guidance resources, please visit the dedicated Responsible Gaming page on this website. The Responsible Gaming policy forms part of the overall agreement between you and an999 and should be read alongside these Terms.
Gambling Can Be Addictive
18+ only. Gambling can be addictive. If gambling is affecting your life or the lives of those around you, please seek help. Contact [email protected] or visit our Responsible Gaming page for guidance and self-exclusion tools. Please play responsibly.
Questions About These Terms?
If you have questions about any aspect of the an999 Terms & Conditions, our support team is available 24/7. You can also explore our FAQ page for quick answers to common questions, or visit the Responsible Gaming page for player protection resources.